Frequently Asked Questions
Everything you need to know about your beauty journey with us.
Are your products cruelty-free and vegan?
Yes, House Of Beauty is committed to ethical standards. All our products are 100% cruelty-free, and we offer a wide range of vegan-certified options clearly labeled in the product descriptions.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally range from 7-14 business days.
What is your return policy for opened products?
For hygiene reasons, we can only accept returns on unopened and unused products within 30 days of purchase. If you experience an adverse reaction, please contact our support team for assistance.
How can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery progress.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Do you offer professional consultations?
Yes! You can book a complimentary 15-minute virtual consultation with one of our licensed estheticians to help build a personalized skincare routine.